COVID-19 HEALTHCARE & GOVERNMENT REGULATIONS

MEASURES & REQUIREMENTS

Dear guests

Thank you for choosing Dioni Apartments for your stay in Samos Island.

Our policies and terms have been modified in order to comply with all COVID-19 Healthcare and Government regulations as well as safety standards and in order to secure your health and your holiday quality.

 

Kindly take into consideration the following:

  • There is a medical kit at the reception.
  • For any requirements please contact us through email, phone or viber. Avoid face-to-face contact.
  • Please keep the distances as recommended.
  • Use your credit card for all of your transactions with us. Avoid paying in cash.
  • Check in time : after 15.00 & Check out time :  before 11.00 unless otherwise agreed.
  • Every time you enter the reception area, please use face mask, gloves and/or the antiseptic liquid provided to disinfect your hands.
  • We strongly advise you to avoid staying in the public areas of the apartments’ block (e.g. reception area, staircases, terraces). In case you need to enter the reception area, we strongly advise you to do all the above and to keep the suggested 2m distance.
  • The apartment’s cleaning during your stay, is only going to be made upon request. Please contact the reception via email (ismenath@gmail.com) for the date and time of the cleaning and after cleaning please stay out of the apartment for at least 4 hours.
  • You are kindly requested to keep your windows wide open for as long as possible for fresh air ventilation.
  • Avoid using the A/C.
  • In case you need clean towels, contact the reception via email and place your dirty towels in the plastic bags provided for this purpose and leave them out of your apartment’s door.
  • Please read the action plan for suspicious cases.
  • Apartments are for customer use only. No visitors are permitted.

Please note that all measures are subject to change. We will be regularly updating this info as necessary. Measures not listed here may be implemented if this is deemed necessary.

E-mail for appointments or other requirements: ismenath@gmail.com, info@dioniapartments.gr.

Phone number for any further requirements: (0030) 6946415723 ή 6948073756.

 

Sincerely yours,

The Management

CLEANING AND DISINFECTION PROTOCOL

 

PUBLIC AREAS CLEANING

  • Reception desk, furniture, objects and surfaces at the reception area will be cleaned and disinfected regularly every two hours from 08.00 until 14.00 from Monday to Saturday and extraordinarily whenever it is necessary or requested.
  • Public area floors will be disinfected on a regular basis and extraordinarily whenever it is necessary or requested.

 

APARTMENTS CLEANING

Before your check-in to the apartment :

  • The apartment has been ventilated with natural air for 4 consecutive hours upon cleaning.
  • The room air has been disinfected with the disinfectant solution of dry steaming.
  • The floors, the sanitary ware and all other surfaces in the bathroom have been disinfected with the disinfectant solution Diesin Maxx by
  • All bed linen (sheet, pillow cases, towels) and kitchen towels have been washed in temperatures over 70oC and maintained in a clean area until they have been placed in the apartment.
  • The matrass, the pillow and all surfaces of the beds as well as the couches and the cushions in the living room have been disinfected with a fogger in 160ºC.
  • Disposable wrap are placed on TV remote controls, air-condition remote control.
  • We have been advised to get rid of decorative objects such as throw pillows and reusable items.
  • The apartment key has been disinfected before delivered to you.

 

During your stay in the apartment :

  • Housekeeping will be done upon request, maximum once a week for stays of more than one week.
  • Please send us an email to ismenath@gmail.com to make an appointment. As long as cleaning is carried out, you are kindly requested not be in the apartment.
  • Towel service will be carried out twice a week.
  • You are kindly requested to put all dirty towels in the plastic bags provided for this purpose, close them firmly and leave them outside your room after communicating with us through email to ismenath@gmail.com.

 

Thank you

Δήλωση Συμμόρφωσης
Αριθμός ΜΗ.Τ.Ε. / Γνωστοποίησης: 1118454


ΥΓΕΙΟΝΟΜΙΚΟ ΠΡΩΤΟΚΟΛΛΟ ΛΕΙΤΟΥΡΓΙΑΣ ΤΜΗΜΑΤΩΝ/ΥΠΗΡΕΣΙΩΝ
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Ημερομηνία Δήλωσης : 25/06/2020